Frequently Asked Questions (FAQ)

ASD Shim

Shipping a Car to Hawaii - Common Questions (FAQ’s)

What information do I need to share to ship my vehicle to Hawaii?

You need the name, mailing address, and telephone numbers of both the shipper and consignee. (The shipper is the person shipping the vehicle, the consignee is the person who is receiving the vehicle). You also need the following information to place a booking to Hawaii: year, make, model, license plate number, color, and VIN number. To whom the vehicle is registered is also necessary, including address. Our easy to use order form will guide you.

How do I setup an order to ship my vehicle to Hawaii?

You can use this web site to get a quote and book your shipment, or call one of our representatives at 800-600-3750 and they will assist you with booking your order.

How do I prepare my vehicle for shipping to Hawaii?

Please provide a photocopy of the current vehicle registration and keys for the ignition and all locks. All vehicles must have a clean exterior so a vehicle condition report can be conducted at the loading port. Our transport driver may hose your vehicle down if the port determines that the vehicle is too dirty for inspection. Your vehicle must be in running condition with working brakes, including emergency brake. It must also roll and steer. Cracked windshields or missing windows means it cannot be shipped. And damaged vehicles or overly dirty cars cannot be accepted for shipment to Hawaii.

Are any extra items allowed inside of my vehicle when shipping to Hawaii?

Sorry, but the only items acceptable for shipping in your vehicle are those tools and accessories normally attached to the vehicle, or permanently installed in the dash, doors, deck, or console. A child car seat is acceptable. You cannot have any loose items in the vehicle.

How much gas should be in my vehicle when shipping it?

The gas tank must contain only ¼ tank of gas or less, and have anti-freeze during the winter months.

Where on the ocean vessel will my vehicle be placed?

Your vehicle is most likely to be placed in a storage container with another vehicle. They are both secured so there is no bumping around, which is why the brakes must be in working condition. The container is placed safely on the vessel. Sometimes the vehicles are rolled on and rolled off. In that situation, the vehicle is placed in the cargo hold and protected from the elements.

How long does the process take to ship my vehicle to Hawaii?

Since we ship door to port, or if shipping from the Hawaiian Islands - port to door, it may take at minimum one week, usually two or three weeks, and sometimes a month or more. It depends on the time of year, how far from the west coast you are starting or finishing, and whether you are in a remote location or not. The vessel ocean time is approximately five days. Once the vessel arrives in Hawaii, the port takes an additional 7-10 days to unload all of the containers. All vehicles shipping to Hawaii go to the Port of Honolulu. If your vehicle is going to another island, then your vehicle will be barged over to the destination port. This can take up to an additional five days. Customer service at the destination port will call you when your vehicle is ready for pickup.

What are the storage fees if I leave my vehicle at the port after it arrives in Hawaii or Mainland USA?

Once your vehicle arrives in Hawaii or Mainland USA, customer service at the port of arrival will call you when your vehicle is ready for pickup. Each port varies slightly in the number of days and cost of storage. Please see the port schedule of storage fees:

Westbound Port Storage Fees
--------------------------------------------------------
Honolulu and Nawiliwili:
4 Business Days Free
$6.25 on day 5
$8.75 on days 6-10
$17.50 for each day thereafter

Kahului
2 Business Days Free
$6.25 on day 3-5
$8.75 on day 6-10
$17.50 for each day thereafter

Hilo
3 Business Days Free
$6.25 on day 4-5
$8.75 on day 6-10
$17.50 for each day thereafter


Eastbound Port Storage Fees
--------------------------------------------------------
Long Beach CA, Richmond CA, Seattle WA
4 Business Days Free
$15.00 for each day thereafter
Ocean Container Sizes
Long Beach, CA 21.8'L x 80'W X 7'H
Oakland, CA 21.8'L x 8'W X 7'H
Seattle, WA 21.8'L x 7'W x 6.3'H
(smaller containers)

ASD Shim


Footer Auto Shipping Direct .com